TCW Solutions have worked to achieve accreditations to ensure that our clients can be confident in quality control, integrity of data security & that all materials are ethically sourced.
ISO9001 - Quality Management Standard
ISO9001 is the world's most widely recognised quality management standard. It outlines ways to achieve, as well as benchmark, consistent performance and service. When dealing with TCW Solutions you can be reassured that all our policies and procedures adhere to their strict guidelines allowing us to achieve exceptionally high performances and quality of service.
The time and money invested in gaining our ISO9001 accreditation demonstrates our commitment as a company to ensuring we adopt the most efficient ways of working and ensure best practice in everything we do. The most recent assessor gave us a glowing report and passed us without any non-conformities; something he said was exceptionally unusual and a credit to our dedication and expertise.
The benefits of the ISO9001 Quality management standard are:
It allows us to become a more consistent competitor in the market place.
Better quality management helps us to meet our customer needs.
More efficient ways of working save our clients and ourselves time, money and resources.
Improved operational performance.
It broadens business opportunities by demonstrating compliance.
ISO14001 - Environmental Management Standard
ISO14001 is the world’s most recognised environmental management standard. It ensures that we put into place an effective environmental management system. The 14001 system has provided us with the framework to meet increasingly high customer expectations of corporate responsibility.
ISO 14001 is a very labour-intensive standard to work towards. It requires whole-company change to ensure we all work in the most energy efficient manner, whether that be how we run the machines or how we dispose of our lunch wrappers! Gaining this standard so early in the Company’s lifetime was a big achievement and a clear demonstration of our commitment to both the environment and good working practices.
The benefits of the ISO14001 Environmental management standard are:
We have better environmental management reducing our waste and energy use.
It improves our financial and energy efficiency.
It demonstrates our compliance when expanding business opportunities.
It assists us to meet our legal obligations.
We are confidently prepared for the changing business landscape.
ISO27001 - Information Security Management Standard
ISO 27001 is the international standard for information security management. It means we have in place an independently assessed and certified information security management system. This allows us to more effectively secure all financial and confidential data, so minimising the likelihood of it being accessed illegally or without permission. It demonstrates our commitment and compliance to global best practice, proving to customers, suppliers and stakeholders that security is paramount to the way we operate.
Whether we are working on a Direct Mailing project handling people's sensitive financial information, or on campaign materials for new release product in the entertainment market, our clients have full confidence that their data and artworks are handled with the utmost security.
The benefits of the ISO27001 Information Security management standard are:
We can identify risks and put controls in place to manage or reduce them.
The flexibility to adapt controls to all or selected areas of our business.
To gain stakeholder and customer trust that their data is protected.
To demonstrate compliance and gain status as a preferred supplier.
To meet more tender expectations by demonstrating compliance.
The Forest Stewardship Council® certification is a must-have accreditation for any responsible printing company. FSC® certified forest operations meet comprehensive standards which support good forest management where the health and safety of forest workers is secured and where precious forest wildlife is well looked after.
We have an FSC Chain of Custody (CoC) certificate which means that we use FSC certified material that comes from certified forests and other controlled sources, allowing us to use the FSC logo. If you want to use FSC certified paper or products, and demonstrate this by using the FSC logo, you must use a printer who has gained the FSC certification to be sure that the FSC Chain has not been interrupted.
We are committed to achieving maximum customer satisfaction by continually improving processes, products and overall service. Our compliance with the Quality Standard ISO 9001 and with statutory and regulatory requirements supports us in ensuring we continually meet and exceed our client requirements.
Reviews on performance against Quality Objectives are an important factor in assessing the effectiveness of the Quality Management System.
We firmly believe that our people are our strength and in order to continually build on our strengths we provide on-going training and a work environment to enable our team members to maximise their potential.
Our equipment is kept up to date with modern technology to ensure that we have the best tools available to provide a quality product for our customers.
Quality Objectives are set by the Directors and assessed at the Annual Management Review.
We are committed to reducing any potential harmful effects that our operations may have on the local & global environment. Our processes are built so that we measure the impact we have on the environment; a review of impact and targets is carried out annually in order to improve the prevention of pollution.
We ensure that we comply with all relevant environmental legislation and follow an environmental management system that we have established that complies with the international standard ISO 14001.
We maintain a training program for our team members that raises awareness of environmental issues and highlights the importance of their support in improving our performance in this area.
We actively encourage the adoption of similar principles by our suppliers. All our team members and people working on our behalf are made aware of our environmental policy and targets.
Our Directors take responsibility for the successful implementation of our policies and ensure that the policy and targets remain effective & relevant when reviewed annually at the Annual Management Review.